You did the site visit, the measure-up, the pricing. Then it went quiet. LUMEN chases your stale quotes so you don't have to — and routes every reply straight to your phone.
The customer got busy. You got busy. A good job just sat there and went cold. It was never a "no" — it was a follow-up that nobody had time to send.
of quotes sent never turn into paid work — and much of that is lost to silence, not price.
follow-ups is where most tradies stop. There's no time on the tools to chase every job twice.
days a lost quote sits untouched. Won jobs, by contrast, tend to close within a couple of days.
Connect once, then it runs in the background. Replies come to you like any other customer text.
Sign in with the job software you already use. A few minutes. No migration, nothing to install on-site.
LUMEN follows up your stale quotes by SMS — sent as your business, referencing the real job.
Replies route straight to your phone. Accepted quotes are tracked back in your own system.
One short report each week: what was chased, what booked — verified in your system, not ours.
The message goes out from your business, mentioning the actual job — not a "Dear valued customer" blast to a stranger.
It's SMS, sent under your existing relationship with a customer who already asked you for a price. No fake voices, no impersonation.
No cut of your work, no per-appointment fees — ever. We even leave 10–15% of your quotes alone on purpose, so at the end you can see exactly what we added versus what would've come back anyway. None of the outfits cold-calling you about your old leads will show you that number. After the free run: from $99/month to keep every new quote chased automatically. Cancel whenever.
Book a 15-minute callYou're getting pitched a lot of AI right now. If you've had the "we'll chase your old leads, pay per appointment" calls — this isn't that. Nothing leaves your system, nothing is counted on someone else's dashboard, and you keep every dollar. Here's how this one stays on the right side of your customers — and the law.
Messages go out from your name, to people who already asked you for a quote — under your existing customer relationship. No cold lists, no scraping, no strangers.
A proper consent chain and sender-ID position, not an afterthought. Opt-outs are honoured automatically, every time.
Everything is stored in Sydney (ap-southeast-2). Your quotes and your customers' details don't leave the country.
See what's being sent, pause any chase, opt anyone out. It's a real follow-up in plain language — never a synthetic voice.
Engineer-founder with a background in embedded systems and product R&D. Building LUMEN's integrations, chase engine and telco rails personally — so the pilot moves fast and answers come from the person who wrote the code.
Selling into a market the global players ignore: Australia's 455,000 trade businesses.
Let us chase it for 90 days. Worst case, you learn which jobs were never coming back. Best case, you book work you'd written off.
Book a 15-minute call